Terms of Use and Membership Agreement

Contents

1. Parties and acceptance
2. Eligibility and age
3. Your account
4. Community Guidelines
5. Moderation, reporting and blocking
6. Sanctions and appeals
7. Fair play
8. Free use
9. GolBil Plus subscription
10. Intellectual property and third-party content
11. Rights infringement notices
12. Licence to use the App
13. Apple-specific terms
14. Availability of the service
15. Limitation of liability
16. Termination
17. Changes
18. Governing law and disputes
19. Contact

1. Parties and acceptance

These Terms of Use and Membership Agreement (the "Terms") govern the relationship between you and GolBil, the developer of the GolBil mobile app (the "App"; "GolBil", "we", "us"). You accept the Terms by agreeing to them when you create an account, or by using the App as a guest. How we process personal data is explained in the Privacy Policy and Privacy Notice. If you do not accept the Terms, do not use the App. If the Turkish and English versions differ, the Turkish version prevails for users in Türkiye.

2. Eligibility and age

• You must be at least 13 years old to use the App. If you are under 18, use the App and make purchases only with the knowledge and permission of a parent or guardian.
• People whose account was closed for breaking these Terms may not open a new one.

3. Your account

• The information you give when signing up must be accurate and you must keep your password secret. You are responsible for activity on your account; tell us at once if you notice unauthorised use.
• An account belongs to one person; you may not sell, transfer or share it. Your account stays signed in on one device at a time.
• Guests can look around the App; playing, appearing in rankings and using social features require an account.
• You can permanently delete your account at any time under Profile → Settings → Permanently Delete My Account.

4. Community Guidelines

Display names, profile photos, matches, friend rooms and invitations are shared with other players. GolBil has zero tolerance for objectionable content and abusive behaviour in these areas. The following are prohibited:

• swearing, insults, humiliation, threats, bullying or harassment;
• hate speech or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, nationality or support for a team;
• nudity, sexual or obscene content; content that glorifies violence, gore or self-harm;
• content promoting illegal activity, drugs, gambling or betting;
• impersonating another person, player, club, organisation, the GolBil team or moderators;
• using another person's personal information (name, phone number, address and so on) or photo without permission;
• names containing advertising, spam, links or commercial promotion;
• content infringing others' copyright, trademark or personality rights;
• look-alike spellings with letters, numbers or symbols used to get around these rules.

5. Moderation, reporting and blocking

• Display name filter: Display names are checked automatically in the app and on our server for profane, sexual, hateful and impersonating words before they are saved; inappropriate names are refused.
• Profile photo checks: Profile photos are checked automatically for nudity, sexual content and violence before other players can see them; inappropriate photos are not published and are deleted.
• Reporting: You can report a player's name, photo or behaviour from match results and player profiles. Reports are reviewed by people on our team, and we aim to remove content found objectionable within 24 hours.
• Blocking: When you block a player, you are not matched with them, you cannot send each other invitations and you do not see each other in search. You can manage blocked players in Settings.
• Automated checks may not catch everything, so reports from the community matter to us. Misusing the report feature is also a breach of these Terms.

6. Sanctions and appeals

Depending on the seriousness of a breach, and without prior notice, we may:

• remove an inappropriate display name or photo or ask you to change it,
• reset scores and remove the player from rankings,
• suspend the account temporarily or close it permanently.

A permanently closed account can no longer sign in, and the same email address cannot be used to register again; in that case no refund for unused GolBil Plus time can be claimed from GolBil. If you think a decision was wrong, you can appeal by writing to golbil.tr@hotmail.com; your appeal will be reviewed again. Where content is unlawful or involves a serious threat, we may cooperate with the competent authorities.

7. Fair play

In quizzes, duels, group and friend matches and Mystery Star, you may not use automation tools (bots, scripts), multiple accounts, several accounts in the same match, modified versions of the App or its traffic, forged server requests, exploits of bugs or any other cheating method. Scoring happens on the server and suspicious results may be reviewed. Cheating leads to the sanctions in section 6. Please tell us about any bug you find.

8. Free use

The App's core features are free. Free use may include a daily limit on games in some modes; your allowance resets every day at midnight Türkiye time. Some categories and features are open only to GolBil Plus members. Current limits and scope are shown in the App.

9. GolBil Plus subscription

• Purchase: GolBil Plus is an auto-renewable monthly or yearly subscription bought through the Apple App Store. The current price, length and any free trial terms are shown on the purchase screen before you buy. Payment is charged to your Apple ID account when you confirm the purchase.
• Automatic renewal: The subscription renews automatically for the same length and at the then-current price unless cancelled at least 24 hours before the end of the current period, and the renewal is charged within the 24 hours before the period ends.
• Cancelling and managing: You can manage your subscription and turn off renewal in iOS Settings → Apple ID → Subscriptions. Cancellation takes effect at the end of the current period, and your benefits continue until then. Deleting the App or your GolBil account does not cancel the subscription.
• Free trial: If a free trial is offered and you do not cancel during the trial, the paid subscription starts when the trial ends. If you buy a subscription during a trial, the unused part of the trial ends.
• Tied to your account: The subscription is linked to the GolBil account you are signed in with when you buy it. Restore Purchases links it to the same account again; a subscription cannot be moved to another GolBil account.
• Refunds: Apple takes the payment, so refunds follow Apple's policies and are requested at reportaproblem.apple.com. When Apple approves a refund, Plus benefits end. Your statutory consumer rights are not affected.
• Fair use: Plus offers unlimited play; to protect the service and other players, a short wait between games may apply after a very high number of games in the same mode on the same day.
• Changes: We may add or change Plus features. Apple informs you in advance of price increases and asks for your consent where required.

10. Intellectual property and third-party content

• The App's software, design, name, logo, questions and explanations belong to GolBil or its licensors and may not be copied, reproduced or used commercially without permission.
• Some question images come from Wikimedia Commons and are used under their Creative Commons or public-domain licences; their rights belong to their owners and the licence terms apply.
• Career data in Mystery Star is compiled from public factual sources (such as Wikidata, CC0); no player photos or club logos are used, and clubs are represented by their names and colours.
• GolBil is not affiliated with, endorsed or sponsored by FIFA, UEFA, the Turkish Football Federation or any player, club, league or broadcaster. Names and trademarks mentioned belong to their owners and are used for information only.
• You keep your rights in your display name and photo. By adding them to the App you give GolBil a free, non-exclusive permission to use them only to provide the service (showing them in rankings, matches and on your player card) until your account is deleted.

11. Rights infringement notices

If you believe content in the App infringes your copyright, trademark, personality or other rights, email your name, contact details, proof of ownership, the content concerned (question or image) and your request to golbil.tr@hotmail.com with the subject "Rights Infringement Notice". Valid notices are reviewed, and content found to infringe is removed without delay.

12. Licence to use the App

Provided you follow these Terms, GolBil grants you a personal, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes on Apple devices you own or control, as permitted by the App Store Usage Rules. You may not copy, modify, reverse-engineer, attempt to obtain the source code of, rent or distribute the App.

13. Apple-specific terms

• These Terms are between you and GolBil only, not Apple. GolBil, not Apple, is responsible for the App and its content.
• GolBil alone is responsible for maintaining and supporting the App; Apple has no obligation to provide any maintenance or support for it.
• If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, of the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
• GolBil, not Apple, is responsible for addressing any claims relating to the App or its use, including product liability, legal or regulatory compliance and consumer protection claims.
• GolBil, not Apple, is responsible for investigating, defending, settling and discharging any claim that the App infringes a third party's intellectual property rights.
• You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple will have the right to enforce these Terms against you.

14. Availability of the service

The App is provided "as is" and "as available" and needs an internet connection. We try to keep the service running without interruption or errors, but maintenance, technical failures or third-party services may cause outages. We take care to keep questions accurate; if you spot a mistake, please tell us. We may change, improve or discontinue features, modes, questions and categories. If we shut the service down completely, we will announce it a reasonable time in advance.

15. Limitation of liability

To the extent permitted by law, GolBil is not liable for indirect damages arising from the use of or inability to use the App, loss of data or points, other players' behaviour or third-party services. Liability for intent or gross negligence and your statutory consumer rights are not affected.

16. Termination

You can end these Terms at any time by deleting your account. We may suspend or close accounts that breach the Terms under section 6. On termination, your data is deleted according to the periods in the Privacy Policy.

17. Changes

We may update these Terms to reflect changes in the service or the law. We will change the version number and effective date and announce significant changes in the App. Continuing to use the App after a change means you accept the updated Terms; if you do not, you can delete your account.

18. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye. Consumer Arbitration Committees (within their monetary limits), Consumer Courts and the competent Turkish courts and enforcement offices have jurisdiction. Consumers living in the European Union keep the protection of the mandatory consumer laws of their country of residence. If any provision of these Terms is held invalid, the remaining provisions stay in effect.

19. Contact

Questions, reports and appeals: golbil.tr@hotmail.com